More than 900,000 administrative records featuring digital signatures were retrieved from the National Portal for Digital Services (Dzair Digital Services) over four months. This metric was announced Tuesday by Minister High Commissioner for Digitization Meriem Benmouloud during an information seminar dedicated to establishing the recognition and acceptance of administrative credentials issued through this venue, marking a fresh milestone in expanding digital governance across Algeria.
The minister emphasized that this shift extends beyond a standard administrative or organizational measure, seeking to build a revised dynamic between citizens and state offices grounded in trust toward digital public offerings. She reiterated that digital transformation represents a strategic choice for leadership, forming part of a broader momentum to modernize public services, revamp management practices, and elevate service quality delivered to the population.
This trajectory, she noted, remains under direct supervision from President of the Republic Abdelmadjid Tebboune, who positions improved living standards for citizens at the center of national priorities. In this context, July 5, 2026 served as a pivotal turning point with the inauguration of the Mohammadia data center and the formal launch of the government’s National Portal for Digital Services, Dzair Digital Services, overseen by the President. This launch signaled Algeria’s official entry into the digital era by combining dedicated infrastructure developments with public service modernization efforts.
68 Digital Services Available
Designed as a single national digital interface, the portal enables access to varied services offered by public administrations, institutions, and agencies from a single secure gateway powered by national digital identity integration. It aims to simplify administrative workflows, improve user experiences, and bolster public service efficiency.
The platform relies on sovereign national infrastructure, including the IRIES interconnectivity network and interoperability mechanisms that ensure reliable, secure data exchanges across state bodies and public entities. It incorporates digital trust features such as electronic authentication, signatures, and payments.
Since launching with 21 digital offerings, the portal progressively expanded its catalogue to 68 services. This evolution follows directives issued by the President of the Republic during the Cabinet meeting on July 12, 2026, which called for broadening platform usage domains and tightening cross-sectoral integration.
The minister also reported growing public participation, with the platform recording over 2 million registered users and exceeding 11 million visitors.
Recognition of Digital Records: A Key Focus
Beyond procedural digitization, Benmouloud stressed the importance of ensuring administrative documents issued online gain full acceptance, enabling citizens to use them in daily transactions without producing physical paper copies. She highlighted decision No. 482 of July 29, 2026, issued by the Prime Minister’s office, which formalizes acceptance of administrative credentials retrieved from the national portal.
This decree serves as an institutional affirmation recognizing digital documents within administrative procedures through verified authentication checks. It guarantees citizens that state bodies will accept these digital formats while the comprehensive overhaul of administrative workflows proceeds toward completion.
The ultimate goal remains establishing an integrated, streamlined digital administration that gradually phase out duplicate paper and electronic tracks. Realizing this measure requires active engagement from all involved sectors alongside tighter inter-agency coordination.
Tracking and Appeal Systems for Citizens
To strengthen trust in documents retrieved online, the High Commission for Digitization introduced verification protocols allowing public agencies to validate credential authenticity. This function was expanded to citizens, who now access a dedicated space to track the status of platform documents submitted to administrative bodies.
This space enables users to monitor whether filings were accepted or turned down, providing an option to submit an electronic appeal or complaint directly through the platform if rejected.
This capability aims to establish greater transparency in processing digital documentation by ensuring any rejection includes justification subject to review. Concurrently, the High Commission collaborated with the Ministry of the Interior to build the digital identity framework, regarded as a cornerstone for securing access to online government services and strengthening confidence in electronic operations.